How to enable Enterprise Activation

1. Send an email requesting Blackberry Enterprise be enabled. Specify which user mailbox needs to be enabled.
2. You will receive an activation email with the activation password. Please use your regular email application (such as Outlook client or Outlook Web Access) to open this email.
3. Open the Enterprise Activation program (Options > Enterprise Activation, Options > Advanced Options > Enterprise Activation, or Settings > Options > Advanced Options > Enterprise Activation) on the handheld and type the appropriate email address and activation password that were provided in the activation email. 
   
   If you are prompted for Activation Server Address, leave it blank.
   
   This activation password is used only to activate your mailbox. The password is invalid after five unsuccessful activation attempts, and if you do not activate your handheld 48 hours after the password is created, the password expires and cannot be used. When the handheld is successfully activated, the password is removed from the BlackBerry Enterprise Server. You can always generate a new activation password using HostPilot control panel.
   
   
   Wireless Enterprise Activation application: Enter password
   
   
   
   
   Wireless Enterprise Activation application: Click Activate
   
4. After your click Activate on your Handheld, your device sends activation request: The handheld sends an activation request email to the user’s email account. This email contains information about the handheld such as routing information and the handheld’s activation public keys.
5. Server sends activation response: The BlackBerry Enterprise Server sends the handheld an activation email response that contains routing information about the BlackBerry Enterprise Server and the server’s public keys.
6. Device and server establish and verify keys: The BlackBerry Enterprise Server and the handheld establish a master encryption key. Both the BlackBerry Enterprise Server and the handheld verify their knowledge of the master key to each other. If key confirmation succeeds, the activation proceeds and further communication is encrypted. 
   
   
   
   BlackBerry handheld displays verification status
   
7. Service books sent: The BlackBerry Enterprise Server sends appropriate service books (for example, messaging service book, wireless calendar service book, browser service book) to the handheld. You can now send and receive messages on the handheld.
8. Data loaded: BlackBerry Enterprise Server sends the following data to your handheld: 
   
   
   
   
   BlackBerry handheld receives data:
   • calendar entries
   • address book entries
   • tasks
   • memos
   • email messages
     
9. Activation is complete! 
   
   
   
   BlackBerry handheld displays activation status

Note: On initial sync messages not older than 7 days and not more than 350 messages are forwarded to the device. This a default setting of the BlackBerry Server and it cannot be modified in the shared environment.

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